Garage Door Broken Spring Repair: what to expect
Our San Jose garage door broken spring repair crews stay local to Santa Clara County, so dispatch is fast and follow-up is easy. With a cool maritime climate shaped by bay fog and the marine layer, with mild temperatures but heavy seasonal moisture in play, we spec parts that hold up here.
If you've owned a garage door through a few San Jose seasons, you know the pattern: a cool maritime climate shaped by bay fog and the marine layer, with mild temperatures but heavy seasonal moisture brings high humidity that swells wood doors and seizes hinges and persistent bay fog and damp air that corrode unprotected hardware. We size and protect replacements accordingly.
Most San Jose service tickets come down to intermittent openers tripped by moisture in the wiring, fog-corroded springs and fasteners on hillside homes, and swollen, sticking wood doors in high humidity. We carry the springs, cables, rollers, and opener boards to handle all of them out of one truck.
A broken garage door spring is one of the most common — and most disruptive — failures on a residential garage door. The failure itself is typically sudden: a loud bang from the garage, often mistaken for a gunshot or a transformer blowing. After the bang, the door becomes nearly impossible to lift by hand and the opener strains and refuses to move it. Cars get trapped inside, household routines disrupt, and the homeowner needs immediate service. Our broken-spring response averages under 90 minutes from call to on-site across California.
Every broken-spring visit follows the same protocol. Diagnose the failure (which spring, extent of any collateral damage), present a flat-rate quote (standard spring vs. 30,000-cycle upgrade), replace the spring(s), inspect cables and drums for accelerated wear (cables often need replacement alongside springs after a long service life), recalibrate door balance, and re-program the opener's travel and force limits to match the new spring tension. Most visits complete in 60–90 minutes.
We strongly recommend replacing both springs on dual-spring doors. The unbroken second spring is statistically days or weeks from failing — it has the same cycle history as the broken one. Replacing both costs less than two separate dispatches and properly re-balances the system.
Signs you need garage door broken spring repair
Loud bang from the garage
Snapped torsion spring makes a distinct crack that sounds like a gunshot. Inspect for a 2-inch gap between coils on the spring above the door.
Door won't open with the remote
Modern openers refuse to lift the door without spring assistance. Failure to lift is a strong indicator of spring failure.
Door hard or impossible to lift by hand
Disconnect the opener and try lifting. A door with a broken spring is roughly 1.5–2× as heavy to lift, often impossible solo.
Visible coil gap or hanging spring fragment
Walk into the garage and look at the spring shaft above the door. A gap between coils or visibly broken section confirms spring failure.
Opener motor strains, door barely moves
If the opener tries and the door inches up but fails to fully open, the spring has either snapped or lost critical tension.
Common causes & what we fix
Cycle fatigue end-of-life
Builder-grade springs hit their cycle rating around 7–10 years of typical use. Failure is sudden but predictable on a curve.
Single-spring on heavy door
Single-spring installs on doors that should have dual springs see faster fatigue. Common in older builder installs.
Coastal corrosion
Salt-air pitting weakens uncoated springs. Coastal homes can see springs fail at 60% of cycle rating.
Missing maintenance
Dry, un-lubricated springs fatigue faster. Annual lubrication during a tune-up materially extends life.
Cold weather brittleness
Cold mornings can be the trigger for a fatigued spring to snap. The failure was coming anyway; cold tipped it over.
Our process
- Call or schedule online.Pick a 2-hour window. We confirm in under 5 minutes with the assigned tech's name and photo.
- On-site diagnosis. Free for most repairs; $39 diagnostic on minor service calls (waived if you proceed). You see the issue and the fix before we start.
- Flat-rate quote. Written estimate before any work. No hourly creep, no upsell pressure — techs are salaried, not commissioned.
- Same-visit fix. 96% first-call fix rate. We test the door with you before leaving and clean up everything we touched.
Pricing & financing
Garage Door Broken Spring Repair starts at from $189. Every quote is flat-rate and presented in writing before work begins — there are no surprise add-ons or hourly creep. Senior (65+) and military discounts of 10% off labor apply to all residential work. Financing through Synchrony is available on projects over $1,500 at 0% APR for the first 12 months, with same-day approval and no prepayment penalty.
Why homeowners in San Jose, CA choose us for garage door broken spring repair
The reason garage door broken spring repair customers in San Jose and nearby Fremont, Oakland, San Francisco, and Modesto stay with us: we show up when we say, quote before we touch a tool, and stand behind the work for ten years. Licensed since 1974.
The garage door broken spring repairworkmanship guarantee is 10 years — separate from any manufacturer warranty on the parts themselves. If the install or repair we performed fails because of how we installed it, we return and fix it at no charge for a full decade. Springs rated for 30,000 cycles carry a lifetime warranty for the original homeowner. Parts and accessories carry standard 1–5 year warranties depending on the item; we'll explain exactly what's covered before we start any work, in writing.
Honest sizing and honest scope are the two principles that drive how we quote garage door broken spring repair. We don't up-sell unnecessary work, our techs are salaried (not commissioned), and the diagnostic is structured so you see exactly what we see — including the parts that are still in great shape and don't need attention. If a repair is the right call, we recommend the repair. If replacement is the better long-term economics, we say so. Either way, the quote is flat-rate, written, and good for 30 days so you can compare and decide on your own timeline.
Areas we serve for garage door broken spring repair
We provide garage door broken spring repair throughout San Jose, CA and the surrounding Santa Clara County area. Serving Willow Glen, Almaden Valley, Evergreen and surrounding neighborhoods.
Santa Clara County forms the southern end of San Francisco Bay and the core of Silicon Valley. San Jose is one of the communities we serve there, alongside Fremont, Oakland, San Francisco, and Modesto.
Beyond San Jose proper, we regularly serve nearby Fremont, Oakland, San Francisco, and Modesto — same crews, same same-day promise, same flat-rate pricing.
We cover ZIP codes 95110, 95112, 95116, 95124, 95125, 95128 and the surrounding area. Reach times vary by traffic and time of day; we'll quote an accurate ETA when you call. Our dispatch line is open 24/7 and routes directly to an on-call technician — there's no voicemail system between you and the person who'll be solving your problem.
Frequently asked about garage door broken spring repair
Top questions homeowners ask us about this service: